Last update: 23.02.25
TERMS OF USE
This document (hereinafter referred to as the "Agreement") sets forth the terms and conditions governing the legal relationship between the entity operating the website located at xproguide.com (hereinafter referred to as "Social Networks", "We", or "Us") and you, the individual or entity accessing and utilizing the services provided through said website (hereinafter referred to as "You" or "Subscriber" upon subscription).
By accessing, browsing, or otherwise using the website and its services, You acknowledge and agree to be legally bound by the terms contained herein, recognizing the mutual consideration and benefit derived by both parties through the execution of this Agreement.
The delivery of services under this Agreement shall be deemed completed once Social Networks transmits an email to the address provided by You, containing the necessary login credentials (username and password) for accessing the information platform. Receipt of said email shall constitute full and final provision of the agreed services.
Social Networks undertakes to exercise reasonable diligence in ensuring the prompt dispatch of the aforementioned login details to the email address supplied by You, thereby mitigating undue delays in service activation. It remains Your responsibility to provide an accurate and functional email address for this purpose.
DEFINITIONS
"Membership" refers to the status granted to individuals or entities upon successful registration and payment of applicable fees, if any, granting them access to Member-exclusive Content and features as outlined in this Agreement. Membership may be offered on a recurring subscription basis or as a one-time access plan, subject to the specific terms selected by the Subscriber.
"Subscription Fees" represent the financial obligation borne by the Subscriber for access to the services provided by Social Networks. The amount, billing frequency, and payment terms are specified at the point of subscription. All fees are non-refundable unless otherwise stated in this Agreement or required by applicable law.
"Intellectual Property" refers to all proprietary rights associated with the Content and materials provided on the Site, including but not limited to copyrights, trademarks, service marks, trade secrets, and any other rights recognized by applicable law. Unauthorized reproduction, distribution, or modification of any Content is strictly prohibited.
"Dispute Resolution" outlines the process for resolving any disagreements or claims arising from or related to this Agreement. Social Networks and the Subscriber agree to attempt to resolve disputes amicably before resorting to formal legal action. In the event of a failure to reach a resolution, disputes may be subject to arbitration or adjudication under the governing law specified in this Agreement.
"Governing Law" refers to the jurisdiction whose laws shall apply to the interpretation and enforcement of this Agreement. Unless otherwise specified, this Agreement shall be governed by and construed in accordance with the laws of {Jurisdiction}, without regard to its conflict of law principles.
"Force Majeure" denotes any event beyond the reasonable control of Social Networks, which prevents or delays the performance of its obligations under this Agreement. Such events may include but are not limited to natural disasters, acts of war, terrorism, governmental restrictions, pandemics, cyberattacks, and technical failures not caused by Social Networks.
"Modification of Terms" reserves Social Networks's right to update or amend this Agreement at its discretion. Members will be notified of any material changes via email or through the Site. Continued use of the Site and its services following such notification constitutes acceptance of the revised terms.
"Disclaimer of Warranties" provides that the services and Content are offered on an "as-is" and "as-available" basis. Social Networks disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
"Limitation of Liability" specifies that Social Networks shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of the Site or its services, even if advised of the possibility of such damages.
These definitions and provisions collectively establish the framework for a transparent and legally binding relationship between Social Networks and its Subscribers, ensuring that expectations, rights, and responsibilities are clearly articulated and mutually understood.
USER OBLIGATIONS
User Obligations and Conduct
Subscribers of Social Networks are expected to conduct themselves in a manner that upholds the integrity of the services provided. Any attempt to disrupt the functionality of the Site, compromise the security of the services, or interfere with the experience of other Members constitutes a serious breach of this Agreement. This includes, but is not limited to, the transmission of viruses, malware, or other harmful code, as well as engaging in fraudulent activities, misrepresentations, or deceptive practices.
Subscribers must refrain from any activity that may infringe upon the rights of third parties, including the unauthorized use of copyrighted materials, trademarks, or other proprietary content. Any violations may result in the immediate suspension or termination of the offending subscriber’s Account, along with possible legal action.
Indemnification
Subscribers agree to indemnify, defend, and hold harmless Social Networks, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from or related to their use of the Site, violation of this Agreement, or infringement on the rights of any third party.
Data Protection and Security
Social Networks adheres to the highest standards of data protection, ensuring that all personal information provided by subscribers is handled in accordance with our Privacy Policy and applicable data protection laws. Subscribers are responsible for safeguarding their login credentials and for all activities conducted under their Account. Failure to maintain the confidentiality of such credentials may result in unauthorized access, for which Social Networks bears no responsibility.
In the event of a suspected breach of security, it is imperative that subscribers promptly notify Social Networks. Upon receipt of such notification, Social Networks will take all reasonable measures to mitigate potential damage and restore account integrity.
Severability Clause
Should any provision of this Agreement be found to be unlawful, void, or otherwise unenforceable by a court of competent jurisdiction, the remainder of the Agreement shall remain in full force and effect. The invalid provision shall be deemed modified to the extent necessary to render it enforceable while preserving the original intent, or, if such modification is not possible, shall be severed from the Agreement without affecting the validity of the remaining provisions.
Electronic Communication and Consent
By subscribing to and utilizing the services provided by Social Networks, you consent to receive all communications in electronic format. This includes, but is not limited to, legally binding agreements, amendments, notices, disclosures, and other documentation related to your subscription. Communications will be delivered via email or through on-site notifications.
Subscribers may also receive promotional content, updates, and offers from Social Networks. Preferences regarding such communications can be managed through the Account settings, ensuring that subscribers maintain control over the type and frequency of messages received.
Entire Agreement
This Agreement, along with any referenced policies (including but not limited to the Privacy Policy, Acceptable Use Policy, and License Agreement), constitutes the entire agreement between Social Networks and its subscribers, superseding any prior agreements, communications, or understandings, whether written or oral.
ADVERTISEMENT AND SPONSORSHIP
Content Guidelines and Restrictions
All advertisements and sponsored content displayed on xproguide.com must strictly comply with the content guidelines set forth by Social Networks. Such content must be accurate, lawful, and respectful of public morals and decency. Advertisers and sponsors are expressly prohibited from promoting:
· Illegal activities or substances
· Misleading or false claims
· Hate speech, discrimination, or content that incites violence
· Adult or explicit content, unless clearly marked and restricted by applicable laws and regulations
It is the sole responsibility of advertisers and sponsors to ensure their content complies with these standards. Failure to adhere to the guidelines may result in content removal, suspension of advertising privileges, or other legal action as deemed necessary by Social Networks.
Subscribers are encouraged to report any questionable content by submitting a complaint through the designated communication channels on xproguide.com. Upon receipt of a report, Social Networks will promptly review and take appropriate action.
Data Usage and Privacy in Advertising
Social Networks takes a proactive stance on protecting user data while allowing advertisers to deliver relevant and personalized experiences. Advertisers and sponsors are required to comply with Social Networks’s data usage policies and all applicable data protection laws, including the General Data Protection Regulation (GDPR) and other regional privacy standards.
Personal data collected for advertising purposes must be obtained with the explicit consent of the subscriber. Under no circumstances shall advertisers use deceptive methods to collect, store, or process subscriber information. All data must be used solely for the purposes specified and must not be shared with third parties without prior consent.
Subscribers retain control over how their data is used for targeted advertising. This includes:
· Opting out of personalized advertising through their Account settings.
· Accessing and reviewing the types of data collected.
· Requesting data deletion in accordance with Social Networks’s Privacy Policy and applicable regulations.
Social Networks remains committed to full transparency, offering detailed disclosures about data usage in the context of advertising. This approach fosters trust between the platform, its subscribers, and advertisers while ensuring compliance with legal and ethical standards.
IINTELLECTUAL PROPERTY RIGHTS
At xproguide.com, we highly value and safeguard intellectual property rights, including both ours and those of others. By subscribing, you agree to respect these rights and comply with the following conditions:
Conditions of Use
Subscribers are granted a limited, non-exclusive, non-transferable license to access the services and content on xproguide.com for personal, non-commercial purposes only. This license strictly prohibits any form of commercial exploitation, modification, reproduction, public display, or distribution of the website’s materials. Violating these conditions may result in immediate termination of your access and require you to delete any downloaded or printed content.
Access Protection
Access to xproguide.com is secured by a unique username and password assigned to each subscriber. Sharing these login credentials with others is strictly forbidden. Subscribers are responsible for all activities conducted under their account until they notify Social Networks of any security breach. We use advanced security measures to monitor and prevent unauthorized access to protect your account and data.
Right to Cancel
Subscribers have a 14-day period from the start date of their subscription to cancel and receive a full refund. This policy reflects our confidence in the value of our services and commitment to customer satisfaction.
Transfer of Rights
Subscribers may not transfer or assign their subscription rights without prior written consent from Social Networks. Conversely, Social Networks reserves the right to transfer or assign its rights and obligations under this Agreement to another entity, with notice provided to subscribers in accordance with the established communication procedures.
Account Creation
By creating an account, you confirm that all information provided is accurate and agree to keep it up to date. Your account is for personal use only and cannot be shared or transferred. Social Networks reserves the right to refuse service, terminate accounts, or modify content to maintain the integrity of its services.
Membership Modifications
Recognizing that subscribers’ needs may evolve, Social Networks provides convenient options for modifying memberships. Subscribers may make changes through their account settings or by contacting customer service. Such changes take effect at the start of the next billing cycle. Timely requests ensure a seamless transition.
Termination Policy
The termination policy outlines the circumstances in which a subscriber’s account may be terminated, either at the subscriber’s request or by Social Networks.
Subscriber-Initiated Termination: You may terminate your subscription at any time through your account settings. Access will remain active until the end of the current billing period.
Company-Initiated Termination: Social Networks may terminate a subscription without notice if the subscriber violates this Agreement, engages in fraudulent activities, or fails to make required payments.
By adhering to these terms, subscribers contribute to a secure and respectful digital environment that upholds the rights of content creators and maintains the quality of xproguide.com’s offerings.
INFORMATION ON BILLING
Trial Period and Pricing
The price for the trial period is €9.99 for 5 days. However, Social Networks reserves the right to conduct promotional campaigns targeting specific regions, countries, or user groups, offering the trial at a reduced price of €1.95. If a customer remains subscribed beyond the trial period, the subscription will automatically renew at the following rates:
· Plan: € per month
· Plan: € per month
· Plan: € per month
Prior to each subscription renewal, Social Networks may process a pre-authorization of payment to verify sufficient funds. Subscribers seeking a refund for the forthcoming renewal can have the charges fully reversed and credited back to their original payment method. Furthermore, Social Networks reserves the right to adjust subscription fees and offer discounts ranging from 15% to 65%, enhancing the value of our services. Discounted renewal rates may become available within 5, 7, or 15 days after a billing cycle.
Payment Options
Social Networks understands the importance of flexibility in payment methods and offers a range of options, including Maestro, Diners Club, Visa, Mastercard, and JCB. During the payment process, these options are presented to ensure convenience. Pre-authorization checks may be conducted to verify and secure transactions related to initial fees, trial periods, subscription renewals, and more.
By completing a payment, subscribers consent to the Terms of Use, Refund Policy, and Privacy Policy available on xproguide.com. Subscribing signifies agreement to these terms, confirmed through a required opt-in process. Additionally, Social Networks collaborates with marketing firms to offer special promotions, such as reduced trial fees of €1.17 and lower subscription renewal rates from €69.90 to €64.99.
In some countries, banking regulations and processing times may cause delays in subscription renewals. To avoid service interruptions, Social Networks employs an automatic rebilling system, ensuring seamless access to services without manual renewal.
Cancellations and Refunds
Social Networks takes chargeback requests seriously and conducts thorough investigations into each case. Such investigations may impact future transactions, especially if fraudulent activity is detected. In these instances, xproguide.com may contact the subscriber’s credit card issuer to safeguard their interests and prevent potential unauthorized transactions. Our proactive approach ensures a secure shopping environment for all users. For more information, please refer to our Refund Policy.
Billing Disputes
In the event of a billing dispute, we encourage subscribers to contact Social Networks’s customer support team as the first step. Direct communication often leads to a swift and satisfactory resolution, eliminating the need for further action. Our support team is dedicated to clear communication and transparency, helping subscribers resolve billing inquiries and avoid future misunderstandings.
For comprehensive support—including assistance via email, telephone, or live chat—please visit the Contact Us page on xproguide.com.
MEMBERSHIP
Licensing and Rights for Subscribers
Subscribers must recognize and agree that all content on the Website, including copyrighted materials, trademarks, and other forms of intellectual property, is the sole property of the Company. By entering into this Agreement, confirming you are of legal consenting age, and agreeing to pay all relevant Membership Fees, you are provided with a non-transferable license for personal, non-commercial use. This license gives you access to the Company's computer servers, allowing for the Website's use for personal enjoyment, such as for entertainment, educational purposes, and leisure activities. By subscribing, accessing areas that require a password, using exclusive member-only content, and complying with the Terms and Conditions, subscribers confirm their understanding and agreement to all the terms, warranties, conditions, responsibilities, and other details outlined in this Agreement. Additionally, subscribers are fully responsible for all charges mentioned in this Agreement.
Promotional Offers
As part of our continuous promotional efforts, Social Networks is pleased to present special discount offers. These promotional rates offer significant savings on our subscription services under certain conditions:
- could be available at prices as low as €24.39, €14.63, or €10.12.
- might be reduced to €42.03, €25.22, or €17.43.
- may come with discounts setting the price at €72.42, €43.45, or €30.03.
With these exclusive promotional offers, subscriptions could start at the attractive rate of just €10.00 per month, presenting an excellent value for those seeking affordable options. For those looking to elevate their experience, we offer the option to upgrade to premium service plans at €69.90 or €85.80. These higher-tier plans are designed for our most selective customers, featuring a broad array of advanced benefits.
Additionally, subscribers who choose to cancel their subscription within the initial 5-day trial period will not incur renewal fees, ensuring a completely risk-free trial. When purchasing multiple services in a single transaction, each service will be individually listed on the billing statement for straightforward financial management. Transactions may also be detailed on the subscriber’s statement to comply with credit card industry standards, telecommunications regulations, or other relevant guidelines.
For more detailed information about subscription terms and billing, subscribers should visit xproguide.com. Membership pricing is directly tied to the service tier chosen by the member, with a range of options available on our website. Social Networks reserves the right to modify pricing as necessary. The current membership cost will be billed monthly to the member’s account, based on their chosen payment method.
How to Subscribe
Signing up for Social Networks is easy and secure. Simply select your preferred membership level, complete the required fields, and choose a payment method. You’ll then receive a confirmation email detailing your membership.
Subscription Management
At Social Networks, we understand that subscribers’ needs may evolve. To accommodate this, we offer various customization options for your subscription, allowing you to adjust your membership as needed. This could include upgrading or downgrading your plan, among other adjustments. All changes can be easily managed via the account settings on our website or by reaching out to our customer support team at [email protected].
Please note that changes will take effect at the beginning of the next billing period. To ensure modifications are processed in time and accurately, we recommend making adjustments well ahead of your subscription’s renewal date. For step-by-step guidance on altering your membership, including information on how it may impact service access or billing, please visit the Membership Modifications section on our site or contact customer support for personalized assistance.
Our goal at Social Networks is to offer a subscription service that adapts to your evolving needs, with a dedicated support team always ready to help you make the most of your membership.
LIABILITY LIMITATION
Termination of Service
Social Networks reserves the right to terminate or suspend your access to the services at its sole discretion, without notice or liability, for any reason, including but not limited to a breach of these terms and conditions. Upon termination, your right to use the services will cease immediately. If you wish to terminate your account, you may do so by discontinuing your use of the services and notifying customer support at [email protected].
Any fees paid prior to termination are non-refundable, except as required by applicable law. Sections of these terms that by their nature should survive termination shall continue to apply, including but not limited to limitations on liability, indemnification, intellectual property rights, and dispute resolution.
Dispute Resolution and Governing Law
In the event of any dispute arising from or related to your use of Social Networks's services, both parties agree to resolve the matter through binding arbitration, rather than in court, unless prohibited by applicable law. Arbitration will be conducted on an individual basis and will not be consolidated with any other proceedings. The arbitration will be governed by the rules of the relevant arbitration body in default default.
By agreeing to arbitration, you waive your right to participate in a class-action lawsuit or class-wide arbitration. This agreement to arbitrate is intended to be as broad as legally permissible under applicable law.
These terms and conditions shall be governed and interpreted in accordance with the laws of default default, without regard to its conflict of law provisions.
Changes to Terms and Conditions
Social Networks reserves the right to modify or update these terms and conditions at any time. Users will be notified of any significant changes via email or through a notice on the website. Continued use of the services after the changes take effect constitutes acceptance of the updated terms. We encourage you to regularly review this page for the most current version.
Entire Agreement
These terms and conditions, along with the Privacy Policy and any additional policies or guidelines posted on xproguide.com, constitute the entire agreement between you and Social Networks regarding the services and supersede any prior agreements or understandings, whether written or oral.
Severability
If any provision of these terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
No Waiver
The failure of Social Networks to enforce any right or provision of these terms shall not be considered a waiver of those rights. Any waiver or failure to enforce any provision in one instance shall not constitute a waiver of any other provision or subsequent enforcement of that provision.
POLICY ON TERMINATION
Refund Issuance and Conditions
Once the refund request is approved, the Company will issue the refund to the original payment method used for the transaction. The processing time for the refund may vary depending on the payment provider, and the Member may receive the funds within 5–10 business days, depending on the bank or payment system’s processing speed. If the payment method used for the transaction is no longer valid or available, the Company will work with the Member to arrange an alternative method for the refund, if applicable.
Refunds will only be issued for charges incurred within the past 14 days and are subject to approval under the guidelines specified in this policy. Refund requests submitted after this time frame will not be considered.
Non-Refundable Items
Certain items or services may be excluded from the refund policy. These include, but are not limited to:
Services or subscriptions that have been fully utilized during the subscription period, such as access to premium content, downloadable content, or special member features.
Services where the Member has violated the terms and conditions or engaged in activity that led to the suspension or termination of the account.
Subscription plans that have already been refunded in the past within the same billing cycle.
Items purchased as part of special promotions, discounts, or bundled services, unless specified in the promotion's terms and conditions.
Members should review the product descriptions and associated terms for each subscription or service to ensure a clear understanding of what is covered by the refund policy.
Cancellation of Free Trials
For Members on a free trial, cancellation must be done before the trial period expires to prevent automatic billing. If the Member cancels during the trial but after the trial period has ended, the Company reserves the right to charge for the next billing cycle as per the original subscription terms.
Service Termination by the Company
The Company reserves the right to cancel or suspend the Member's access to the services at any time, with or without cause, including for violations of the terms and conditions outlined herein. If the Company decides to terminate the Member’s account, the Member will be notified via email, and any outstanding charges will remain the responsibility of the Member. In such cases, the Company is not obligated to provide a refund, as the cancellation is based on the Member’s violation of the terms.
Limitation of Refund Eligibility
Refund eligibility may be subject to the payment method used for the transaction, country-specific regulations, or other external factors. Social Networks will make reasonable efforts to address and resolve refund issues, but the decision to grant or deny a refund is ultimately at the Company’s discretion.
Final Considerations
By continuing to use the services provided by xproguide.com, Members acknowledge that they have read, understood, and agreed to the Refund Policy, along with all other terms and conditions, including the limitations and exclusions. If Members have any further questions or require clarification regarding the refund process, they are encouraged to contact the Support Team at [email protected].
Company-Initiated Termination
xproguide.com reserves the right to terminate services, accounts, or memberships at its sole discretion, without the need to provide a specific cause or reason. Notifications regarding termination will be sent to the Member's email used at the time of subscription.
Membership cancellations may occur in cases such as:
· Violation of the Company’s Terms and Conditions or policies.
· Fraudulent activity or misuse of the membership.
· Abuse of services, staff, or other members.
· Non-compliance with payment obligations.
· Engagement in any illegal or unethical behavior associated with the use of the Company’s services.
Following any termination, access to the Member’s account and related services will be revoked after the current subscription term concludes. Members terminated by the Company before their subscription term ends will not receive a refund.
Members may also choose to cancel their membership voluntarily. To do so, the Company must receive the cancellation request at least TWO (2) DAYS before the membership expires. Voluntary cancellations will take effect immediately upon receipt of the request.
By accepting these terms, Members acknowledge that the sole remedy for the Company's decision to terminate services is the termination itself. Members waive any right to pursue legal action or claims against the Company and its affiliates for such termination.
Members are responsible for keeping themselves updated on any changes to these terms, as xproguide.com holds the authority to revise these conditions at any time. Continuing to use the services of xproguide.com after modifications signifies agreement to the updated terms.
CHANGES TO TERMS
Modification of Terms
The Company reserves the right, at its sole discretion, to amend or update these Terms and Conditions at any time, without prior direct notice to Members. It is the responsibility of the Member to regularly review the Terms and Conditions posted on xproguide.com to stay informed of any changes. Any modifications made to the Terms and Conditions will supersede all previous versions, and Members are bound by the updated terms upon their publication.
Member's Responsibility
Members are obligated to keep themselves informed of the latest version of the Terms and Conditions. Claims of unawareness of any changes or modifications will not be accepted as an excuse for non-compliance. Should a Member disagree with any revised terms, they are expected to cease using the Site and its services immediately.
Consent to Updates
By continuing to access and use xproguide.com's services after the Terms and Conditions have been updated, the Member consents to the revised terms. If a Member does not agree with the updated Terms and Conditions, they should discontinue use of the Site and its services without delay.
Notification of Changes
Any changes made to the Terms and Conditions will be effective immediately upon posting on the Site, unless otherwise specified. The Company may, at its discretion, notify Members of significant changes via email or by posting a prominent notice on the Site. However, continued use of the Site and its services after the changes have been posted constitutes acceptance of those changes by the Member.
Contacting Social Networks
Members who have questions, concerns, or feedback regarding these Terms and Conditions or any changes to them are encouraged to contact the Company using the contact information provided on the Site. The Company values Member feedback and strives to address any inquiries or issues in a timely and effective manner.
USER RIGHTS
Access Rights
Each Subscriber is granted access to the website through a unique username and password, ensuring private and secure entry. It is mandatory for Subscribers to keep their login credentials confidential and not share them with anyone. The protection of these credentials is essential for safeguarding access to the site. xproguide.com assigns passwords to Subscribers directly, unless disclosure is required by law or court order. Sharing login information or enabling unauthorized access is considered a breach of this Agreement. To enhance security and monitor usage, the site may use specialized software. In the event of a security breach, such as the theft, loss, or unauthorized sharing of login details, Subscribers must immediately notify xproguide.com through the provided contact methods, such as email or phone. Subscribers are responsible for any unauthorized use of services until the security breach is reported to xproguide.com or the Site.
Objection to Data Processing Right
Subscribers have the "Objection to Data Processing Right," which allows them to challenge the processing of their personal data by xproguide.com under certain conditions. This right is especially relevant when the processing is based on legitimate interests pursued by xproguide.com or a third party, such as profiling. If invoked, xproguide.com is required to cease processing the personal data unless it can demonstrate compelling legitimate reasons for processing that outweigh the Subscriber's rights and freedoms or if the processing is necessary for the establishment, exercise, or defense of legal claims.
Erasure Right (Right to be Forgotten)
Subscribers are entitled to request the deletion of their personal data from xproguide.com's records under specific circumstances, such as when the data is no longer needed for the original purpose of collection or if the Subscriber withdraws their consent. Upon receiving a legitimate request for erasure, xproguide.com will promptly delete the personal data, honoring the Subscriber's right to privacy and control over their information.
Rectification Right
Subscribers have the right to correct inaccuracies in their personal data held by xproguide.com. The company is responsible for ensuring that the data it collects and processes is accurate, up-to-date, and relevant for its intended purposes. If a Subscriber identifies any errors or outdated information, they may request a correction by contacting xproguide.com through the available means. xproguide.com will promptly correct any confirmed inaccuracies and update the records accordingly.
Data Portability Right
Subscribers have the right to obtain their personal data from xproguide.com in a structured, commonly used, and machine-readable format. They may also transfer this data to another service provider without obstruction from xproguide.com. This right facilitates the transfer of data between different platforms, allowing Subscribers to maintain control over their personal information and select the services that best suit their needs.
Restriction of Data Processing Right
Subscribers can exercise the "Restriction of Data Processing Right" to limit the processing of their personal information by xproguide.com under certain conditions. For instance, this may apply when the accuracy of the data is contested, or if the processing is considered unlawful, but the Subscriber prefers not to have the data erased. While the data is under restriction, xproguide.com will retain it but refrain from further processing unless permitted by the Subscriber, or in legal contexts or to protect the rights of another individual. This provides Subscribers with greater control and reassurance regarding their data privacy.
Transfer of Rights
Subscribers may not transfer or assign their rights and obligations under this Agreement to another entity without explicit written consent from xproguide.com. This policy ensures the proper use of the provided services and compliance with the terms. The rights granted to each Subscriber are for their personal use and cannot be shared, sold, or distributed by any means. Conversely, xproguide.com reserves the right to transfer, assign, or delegate its rights and responsibilities under this Agreement to another party at its discretion. In such cases, Subscribers will be informed of the transfer through the communication methods outlined in this Agreement.
Complaint Lodging Right
Subscribers who believe their data privacy rights have been violated have the right to lodge a complaint with the appropriate regulatory body. xproguide.com encourages Subscribers to first contact the customer support team for assistance. If the response is unsatisfactory, Subscribers can escalate their concern by approaching the relevant data protection authority within their region. This provides a formal process for addressing complaints and enforcing data protection laws.
OTHER TERMS AND CONDITIONS
These Terms and Conditions may include integral parts of the offer provided to Subscribers, including any additional terms or updates. Such additions will not invalidate any of the Terms and Conditions outlined here. This Agreement shall be governed by and interpreted in accordance with the laws of United Kingdom, and it will apply to contracts negotiated, executed, and fully performed within this country. Any disputes arising under this Agreement shall be resolved in Portugal.
Governing Law
Our company is legally registered under the laws of United Kingdom. All services we provide are subject to and governed by the relevant laws of United Kingdom. By using our services, you agree to comply with these Terms and Conditions, which align with the legal framework of United Kingdom. Any legal disputes related to card processing will be governed by the laws of United Kingdom.
COMPLAINTS POLICY
Subscribers can submit notices via electronic messages, traditional mail, or telephone unless otherwise specified in this Agreement. For any questions, complaints, or notices related to the Site, Subscribers should contact [email protected]. Requests for service cancellations must also be sent to the same email address.
Complaint Submission Process
If Subscribers wish to submit a complaint, they should email [email protected] with a detailed description of the issue, including any relevant account information and supporting evidence.
Complaint Handling Process:
- Acknowledgment: The Company will acknowledge receipt of the complaint within 48 hours of receiving it.
- Investigation: The Company will thoroughly investigate the complaint, which may involve reviewing account activity, service logs, or other provided evidence.
- Resolution: The Company will communicate its findings and proposed resolution to the complainant within 14 business days. If additional time is required, the complainant will be informed of the reason and provided with an updated timeline.
- Escalation: If the complainant is dissatisfied with the resolution, they may escalate the matter by requesting a review by a senior representative.
- Commitment to Resolution: The Company is committed to resolving complaints in a fair, transparent, and timely manner.
CONTACTS
For any further questions or additional information related to these Terms and Conditions, Subscribers should contact [email protected] or call us at default.
WEBSITE BY THE URL: xproguide.com
COMPANY NAME: Social Networks
LOCATION: default default
PHONE: default
TRADE REGISTER NUMBER IN: United Kingdom
INCORPORATION NUMBER: default
COMPANY DIRECTOR: default
VAT: default
MAIN INSTITUTION ADDRESS: default default
EMAIL ADDRESS: [email protected]